Fig Tree Medical Family Clinic

10 Cedar Street

Maleny, QLD 4552

Phone: 07 5429 6555

Fax: 07 5499 9463

Email:  figtreemedical@gmail.com

© 2018 by Fig Tree Medical Family Practice.

FAQs

Reminder System

Our Practice provides our patients with preventative care and early case detection reminders for such things as full health checks, immunisations, diabetes, pap smears etc. If you do not wish to take part, please advise your doctor.

Confidentiality

This Practice is committed to providing comprehensive quality care to all patients, including issues which may be private and sensitive.

Doctors and staff recognise that all patient contact and patient records are strictly confidential. Please see our Privacy Policy on our website for details.

Complaints Process

We believe that problems are best dealt with through the Practice.  If you have a complaint, please notify the Practice Manager, however, if there is a concern you may wish to take further, you may contact The Health Ombudsman, P.O. Box 13281, George St, Brisbane QLD 4003 (Ph: 133 646).

Fees

Fig Tree Medical is a Bulk Billing practice. Out patients are asked to present their Medicare card along with any concession cards such as a Pension Concession Card, Health Care Card, Commonwealth Seniors Card or Department of Veterans Affairs Card upon arrival. In the absence of a Medicare Card a fee will be charged to the patient, which is receipted.

 

We are a Bulk Billing service but not all medical services are. There may be some out-of-pocket expenses payable to some services such as Allied Health, specialists, pathology and imaging services when referrals are made.